(version EN20200331 – last amended on 31 march 2020 and replacing any prior terms).
1. Our data
This e-commerce website SEASIDEBEADS,
which can be reached through seasidebeads.eu, seasidebeads.com, seasidebeads.be, seasidebeads.fr, seasidebeads.de and seasidebeads.nl ,
is owned and operated by
Walter Goossens bv
Belgium – Belgique – België
General email address : firstname.lastname@example.org
Tel : +32 494 612 105
Our customer service can be reached at the phone number above on working days between 10.00 a.m. and 12.00 a.m., via e-mail at the email address above or by mail at the address indicated above.
RPR Gent, dpt of Veurne, KBO registration number 0679849145
bank account : BE84 6718 9456 1959 (BIC-Swift EURBBE99)
hereinafter referred to as “Supplier”
By accessing and using the website, you expressly agree to the following terms and conditions.
2. Area of applicability
These General Conditions replacing any prior terms, are applicable to all orders placed by a visitor, hereinafter referred to as “Customer”, to this e-commerce website SEASIDEBEADS.
These General Conditions are applicable to all orders placed by a visitor to this e-commerce website, the “Customer”. When placing an order via the SEASIDEBEADS webshop, “Customer” must explicitly accept these General Conditions, whereby “Customer” agrees to the applicability of them with the exclusion of all other conditions. Additional Customer conditions are excluded, except when explicit accepted beforehand in writing by “Supplier”.
All prices are expressed in EURO. Prices are listed as well excluding as including VAT, other local taxes and shipping fees.
The shipping fee for deliveries in the Benelux and Germany is 6 euros vat excl (7,26 € vat incl.).
An order above 50 euro (vat & taxes excl, 60,5 € vat incl.) qualifies for free delivery in the Benelux and Germany.
Shipping costs for deliveries outside the Benelux have to be calculated per order.
The specified price refers solely to the articles as set out in writing. The accompanying photos are intended as decorative and may contain elements that are not included in the price.
Despite the fact that the online catalogue and e-commerce website are assembled with the utmost care, it is still possible that information may be incomplete, contains material errors, or is not up to date. Obvious mistakes or errors in the product selection are not binding for “Supplier”. With respect to the accuracy and completeness of the provided information, “Supplier” is solely bound to obligation of means and is in no way liable in event of obvious material or printing errors.
If the “Customer” has specific questions about for instance sizes, colour, availability, delivery terms or method, we ask to contact our customer service department in advance.
The product selection is valid while stocks last and may at any time be changed or withdrawn by “Supplier”.
“Supplier” cannot be held liable for the non-availability of a product.
An offer can be for a limited duration or subject to conditions.
5. Online purchases – ordering process
Shopping via the SEASIDEBEADS website is easy.
When browsing through website click on a product image for more detailed information.
For each item you wish to buy, click its order button.
When you are finished shopping, you can review the item(s) in your shopping bag by selecting ‘My Shopping bag’ at the top of the page.
If you change your mind about an item, you can delete it from your shopping bag by selecting the remove button.
Click on the checkout button to complete your order and payment details :
- by credit card
- by Bancontact / MisterCash
- by Ideal
- via bank transfer to account number BE84 6718 9456 1959 (BIC-Swift EURBBE99)
- by PayPal
We use a SSL encrypted secure internet connection to protect your payment when you order at the SEASIDEBEADS webshop. This encrypts and protects the data you send to us over the internet. You will see a padlock at the top of your browser when SSL is enabled. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begins with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.
“Supplier” is entitled to refuse or to cancel an order without stating reasons and without indemnity, and without informing “Customer”.
6. Delivery and execution of the agreement
Articles ordered via this webshop will be delivered in the Benelux and Germany. Deliveries outside the Benelux and Germany are subject to approval in advance by “Supplier”.
Delivery occurs by Bpost, PostNL, DHL or DPD.
Unless otherwise agreed or explicitly determined otherwise, the goods shall be delivered to “Customer” within 30 days of receipt of the order.
Any visible damage to and/or qualitative deficiencies of an article or other deficiency in the delivery must be reported immediately by the Customer to “Supplier”.
Every complaint should be declared within a period of 14 days after reception of the goods.
The risk due to loss or damage is transferred to the Customer at the time the goods have been physically received by the Customer (or a third party indicated by the Customer that is not the carrier).
However, the risk transfers to the Customer upon delivery to the carrier when the carrier received the commission to transport the goods and this option was not offered by “Supplier”.
7. Retention of title
Delivered articles remain the exclusive property of “Supplier” until the moment the Customer pays for the goods in full.
If necessary, “Customer” undertakes to inform third parties of the retention of title belonging to “Supplier”.
8. Right of withdrawal
The provisions of this article apply solely to Customers in their capacity as consumers purchasing articles online from Walter Goossens bv.
If so the right of withdrawal is applicable:
The Customer has the right to withdraw from this agreement within a period of 14 calendar days without giving reasons.
The right of withdrawal period will expire 14 calendar days after the date when the goods were physically received by the Customer or a third party indicated by the Customer that is not the carrier.
Where the Customer will receive separate deliveries of goods from the same order the right of withdrawal period will expire 14 calendar days after the date when the last of the goods were physically received by the Customer or a third party indicated by the Customer that is not the carrier”.
To exercise the right of withdrawal, the Customer must notify Walter Goossens bv in an unambiguous statement (e.g. in writing by post, fax or e-mail) about their decision to withdraw from the agreement. The Customer may use the official template withdrawal form, but it is not obligatory.
To comply with the withdrawal period, the Customer must send a notification of their decision to exercise the right of withdrawal before the withdrawal period has expired.
In any event, the Customer has no later than 14 calendar days from the day that they notify Walter Goossens bv of their decision to withdraw from the agreement to send back or hand over the goods to Walter Goossens bv .
The Customer is on time if they have sent back the goods before the period of 14 calendar days has expired.
The direct costs for returning the goods shall be borne by the Customer.
If the returned product is reduced in value in any way, Walter Goossens bv is entitled to hold the Customer liable and demand compensation for each depreciation in value of the goods that are due to the Customer’s use of the goods that goes beyond what is necessary in order to determine the nature, characteristics and operation of the goods.
Only articles that are returned in the original packaging, along with all accessories, instructions and invoice or sales receipt can be returned.
Jewelry can’t have been weared (will be chemically tested).
If the Customer withdraws from the agreement, Walter Goossens bv shall repay all payments received from the Customer up until that time including standard shipment costs with a maximum of 14 calendar days of the date that Walter Goossens bv was notified by the Customer of their decision to withdraw from the agreement. For sales agreements, Walter Goossens bv may wait on the reimbursement until all the goods have been sent back, or until the Customer has demonstrated that he has sent back the goods, whichever is earliest.
Any additional costs resulting from the Customer choosing another form of delivery other than by the cheapest standard delivery offered by Walter Goossens bv will not be refunded.
Walter Goossens bv shall repay the Customer using the same means of payment as the Customer used in the initial transaction, unless the customer explicitly agreed otherwise. In any case, the Customer will not be charged any costs in connection with such repayment.
The Customer may not exercise the right of withdrawal for:
- the delivery of goods manufactured according to the Customer’s specifications or that are clearly destined for a specific person.
- the delivery of goods that spoil quickly or that have a limited shelf life.
- the delivery of sealed goods that are not suitable for return due to reasons of health or hygiene protection and where the seal has been broken after delivery.
- the delivery of goods that are irrevocably mixed with other products after delivery due to the nature of the goods.
- vouchers, gift cards, or store credit.
- agreements that were entered into in a public sale.
- the supply of digital content that is not supplied on a tangible medium when the service has started with the explicit prior consent of the Customer and provided the Customer has confirmed that he thereby lost his right of withdrawal (e.g. downloading of music, software, etc.).
The consumer has certain legal rights under the Act of 21 September 2004 concerning protection of consumers when purchasing consumer goods. This statutory guarantee applies from the date of delivery to the first owner. These rights remain in force irrespective of any commercial guarantee.
To make a claim under the guarantee, the Customer must provide some proof of purchase. Customers are advised to retain the original packaging used for the goods.
For articles purchased online and are delivered to the home of the Customer, the Customer must contact the customer service of Walter Goossens bv and to return the product at their own expense to Walter Goossens bv.
Upon detection of a deficiency, the Customer must inform Walter Goossens bv as soon as possible. In any case, any deficiency must be reported by the Customer within two months of detection. Hereafter, all rights to repair or replacement are voided.
The (commercial and/or statutory) guarantee are never applicable when there are deficiencies that arise as a result of accidents, neglect, falls, use of the product inconsistent with the purpose for which it was designed, failure to follow the operating instructions or manual, modifications or alterations to the article, rough usage, poor maintenance, or any other abnormal or incorrect use.
Deficiencies that manifest after a period of six months from date of purchase, or where applicable upon delivery, shall be deemed to not be hidden deficiencies, subject to contrary evidence provided by the Customer.
10. Penalties for non-payment
Without prejudice to the exercise of any other rights that Walter Goossens bv is entitled to, “Customer” owes interest at a rate of 10% per year on the non-paid amount in the case of non or late payment starting ipso jure on the date of the breach of contract and without notice.
Furthermore, “Customer” shall owe ipso jure a flat-rate compensation and without notice 10% of the pertinent amount, with a minimum of 25 euro per invoice.
Without prejudice to the foregoing, Walter Goossens bv is entitled to take back the unpaid or incompletely paid for articles.
13. Invalidation – non-relinquishment
If any provision of these General Conditions is declared invalid, illegal or void, it shall in no way affect the validity, legality and applicability of the other provisions.
Failure at any time by “Walter Goossens bv to enforce any of the rights set out in these General Conditions, or to exercise any equivalent right, shall never be deemed as a waiver of such provisions and will never invalidate these rights.
14. Amendments to the Terms
These General Conditions may be supplemented by other terms and conditions when explicitly referred to, and the general sales terms and conditions of Walter Goossens bv.
In case of inconsistencies, the present Terms take precedence.
“Customer” accepts that electronic communications and backups shall serve as furnishing of proof.
16. Applicable law – jurisdiction
Unless the law or Walter Goossens bv stipulates otherwise, only the courts of the district of Veurne have jurisdiction in the case of any disputes.
Belgian law is applicable.
The Dutch version of these General Conditions is the original text.
In case of differences in interpretation between the English and Dutch version, the original Dutch version shall prevail.